Manager, Customer Care

Bethesda, Maryland, United States · Customer Care

Description

The Customer Care Team is responsible for delivering a superior level of customer service to all facets of Wellness Corporate Solutions. Customer Care is designed to be a full-service department to streamline the flow of information to from our program management team to our end users/participants and help provide a cutting-edge customer experience. The Care Team serves a variety of services and tasks that help move the organization forward. As the manager of the Customer Care Team you will have the opportunity to manage a diverse team of dedicated customer service professionals while crafting an innovative and empathetic strategy on how to service our participants best! The Customer Care Team Manager should be service driven, organized, and adaptive in an ever-changing environment, while always keeping a positive, can-do attitude!


What You'll Be Doing:

Requirements

What You Bring to the Team:

Qualifications:

Benefits

Why You'll Love Working at WCS:

We're looking for adventurous, passionate team members who talk the talk and walk the walk! We encourage an open, collaborative environment and strive to support our employees' mind, body and spirit. Check out a few of our awesome perks:


AAP/EEO Statement:

Wellness Corporate Solutions, LLC is committed to conducting all employment practices for employees at all levels without regard to race, creed, genetic characteristics, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, veteran/military status, gender identity/transgender status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal, or local laws (except where a bona fide occupational requirement exists).

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